Privacy Policy

This Privacy Policy explains how Elavere Life & Retirement ("Elavere," "we," "us") collects, uses, and protects information you provide through this website. [LEGAL REVIEW REQUIRED — have counsel or your compliance department review this policy against the Gramm-Leach-Bliley Act, applicable state insurance privacy regulations, the Texas Data Privacy and Security Act, and any carrier requirements before publishing.]

Information we collect

Information you give us. When you complete a form or call us, we collect your name, contact information, state of residence, age range, coverage objective, preferred appointment time, language preference, and anything else you choose to tell us.

Information collected automatically. Our website and analytics tools may collect your IP address, browser and device type, pages viewed, referring website, and campaign parameters such as utm_source and gclid.

What we do not collect on this website. This site does not collect Social Security numbers, driver's license numbers, bank account or payment card numbers, or detailed medical history. Information of that kind is collected only through an insurance company's secure application system after you have chosen to apply.

How we use it

• To respond to your request and contact you about life insurance and annuity products
• To prepare quotes and, with your authorization, submit applications to insurance companies
• To provide ongoing service, including policy reviews and claim assistance
• To meet our recordkeeping and regulatory obligations as a licensed insurance agency
• To measure how our advertising performs

How we share it

We do not sell, rent, or trade your personal information. We do not share leads with third-party marketers, lead aggregators, or other agencies.

We share information only with: the insurance company or companies you ask us to obtain quotes from or apply to; service providers who operate our systems under contract, such as our customer relationship management and scheduling platforms; and where required by law, regulation, subpoena, or a state insurance regulator.

Text messages and calls

If you consent, we may contact you by phone, text message, and email, including through automated technology. Consent is not a condition of purchase. Message and data rates may apply and message frequency varies. Reply STOP to any text message to opt out, or tell any agent to stop contacting you. See our Contact Consent page for the full terms.

Cookies and advertising

We use cookies and similar technologies to operate the site, remember your language preference, and measure advertising performance. [If you deploy Google Analytics, Google Ads conversion tracking, or the Meta pixel, disclose each by name here and provide opt-out instructions and a cookie banner where required.]

Your choices

You may ask us to correct or delete the information you gave us, ask what information we hold, opt out of marketing contact, and set a preferred contact method and language. Depending on your state of residence you may have additional rights. Contact us at victorrobles.pinnacle@gmail.com or (713) 925-7011.

Security and retention

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No method of transmission over the internet is completely secure. We retain records for as long as required by insurance regulations and our carriers' recordkeeping requirements.

Children

This site is not directed to children under 13 and we do not knowingly collect information from them.

Changes and contact

We may update this policy. The date above reflects the most recent revision. Questions: victorrobles.pinnacle@gmail.com · (713) 925-7011 · 1046 W Kinzie St #300, Chicago, IL 60642